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ERP Implementation and Technology Governance

The course will focus on preparing attendees to take part in an ERP implementation project, one of the most invigorating, challenging, and frustrating projects government staff can undertake. Participants will learn the different approaches ERP companies use to install systems. Instructors will break down and examine the ERP implementation process from its pre- to post-implementation phases. Customer and vendor expectations will be emphasized and participants will learn how to balance scope, resources, costs and other constraints, and how to manage schedule and work variation. Participants will also learn about factors for successful implementations, including implementation readiness, communications, training, change management, and post-implementation planning.

Learning Objectives: Those who successfully complete this series should be able to:

  • Understand common approaches to ERP implementation
  • Learn how SaaS software has changed the approach to ERP implementation
  • Learn how to develop a governance structure for your project
  • Realize the importance of starting early with business process improvement efforts
  • Identify major risks facing all ERP projects and how to mitigate each
  • Understand the importance of design documentation
  • Determine the best way to discuss interfaces, data conversions, workflow, and reports
  • Learn how ERP projects use an iterative process for configuring and testing
  • Learn how to build and manage a testing plan
  • Learn how to plan end-user training
  • Identify strategies for managing the system after go-live
Field of Study: Management Services
Credits: 12
Level: basic
Prerequisite: Work for an organization that is planning an ERP implementation or anticipates being involved in an ERP implementation in the future

November 9, 2021 - 2:00 pm to 4:45 pm ET
November 10, 2021 - 2:00 pm to 4:45 pm ET
November 12, 2021 - 2:00 pm to 3:00 pm ET (optional)
November 15, 2021 - 2:00 pm to 4:45 pm ET
November 16, 2021 - 2:00 pm to 4:45 pm ET


Member Price: $420.00
Non-member Price: $840.00

11/9/2021 - 11/16/2021
Interactive LMS Virtual training
Online registration not available.

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